The Bilingual Client Care Specialist (Spanish & English) will work directly with our plan members, plan sponsors, clients, advisors, and service providers to provide an exceptional experience. This will include being the voice of the People Corporation brand through our client care centre by responding to general inquiries about the plans, benefits, and coverage, and assisting with troubleshooting and resolving problems with the goal of doing so with a single contact. The Bilingual Client Care Specialist will: Provide exceptional customer care. Interact with plan members, clients, advisors, and service providers via phone and email, to provide responses to inquiries about claims, eligibility, and services. Ensure that service standards are met or exceeded. Obtain, analyze, and verify the a
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