Customer Care Representative (Bilingual) — Onelineage

Shift: Monday to Friday from 8am to 4:30pm This is a remote opportunity, with the possibility of transitioning to a hybrid or onsite role based on the company’s needs. Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner. Job Description KEY DUTIES AND RESPONSIBILITIES Invoice and verify accounts accurately and in a timely manner Verify inbound receipts for accuracy Develop and maintain customer relationships in a professional manner Generate customer reports per customer request (i.e. weekly, monthly late/bill reports) Coordinate availability of product and schedule for daily shifts with warehouse team Coordinate with Operations on special client requests; expediting when necessa

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