The Training & Change Enablement Specialist will support a cornerstone AI-enabled business transformation as Operations transition from legacy system to Salesforce. Partnering with business & IT leaders, SMEs, project teams, and change management stakeholders, this role will design and deliver training and adoption programs that prepare employees for new processes, systems, and ways of working. The successful candidate will develop and deliver role-based learning solutions, training materials, job aids, and readiness activities that drive adoption, build employee confidence, and minimize operational disruption. Position Responsibilities: Training Strategy & Learning Design Develop and execute a training strategy supporting the transition to Salesforce. Conduct learning needs assessments an
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