Join our Manulife Bank Contact Center as a Bilingual Customer Service Representative (French & English) and make an impact by delivering exceptional service and building strong customer connections. Build your career in a supportive, flexible environment. Our hybrid model combines in-office collaboration Tuesday to Thursday with remote work on other days. Schedules may fall between 7:00 a.m. and 11:00 p.m. ET on weekdays and 8:00 a.m. and 8:00 p.m. ET on weekends; availability is required, and schedules are provided in advance. You’ll grow with a collaborative team and enjoy perks such as unlimited coffee and a culture that values your well-being. Responsibilities: Provide exceptional customer service to policyholders, agents, and partners in French and English via inbound calls, email, an
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