Job Description Build the future with us Reporting to the Senior Director, Disability Claims, this role is responsible for evolving and strengthening iA's disability operating model to meet the changing needs of plan members, clients, and the business in an increasingly digital environment. The incumbent provides national leadership for disability specialty services and Centres of Excellence, working closely with operational, modernization, innovation, analytics , sales, and service teams to improve service delivery, build organizational capability, and support the division's strategic priorities. The role ensures specialty services work seamlessly with the teams they support, providing the expertise, tools, and solutions needed to deliver excellent high-quality service, timely decisions,
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