Job Description Build the future with us Reporting to the Senior Director, Disability Claims, the Director, Group Disability Claims Operations is responsible for the leadership, performance, and ongoing evolution of our disability claims operations. The role ensures the delivery of consistent, high-quality service for plan members and clients while balancing employee engagement, operational performance, risk management, and financial accountability. Please note, w e have two positions open, one based in Toronto and the other one based in Montreal. Leading teams across Canada, t he incumbent translates business priorities into day-to-day execution, ensuring operations are equipped to respond to evolving client needs, disability trends, new technologies, and changing ways of working. The rol
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